stay supported

Comprehensive Customer Support

What's the point in paying for a TMS you can't use? At Stratum, we believe in driving our customer's success, educating and supporting our users so that they get the most out of their investment.

Upskill the Team

Onboarding with Stratum involves 1-1 training sessions with our implementation team. Through these sessions, we will provide you with the tools and talent you need to get the full value out of our all-in-one platform.
Implementation also involves an initial import of your fleet and job information, ensuring you don't miss a days work.

Continued Customer Support

Our customer support team will make sure you never feel left behind.
We understand that questions and issues can arise at any time. This is why we have a reliable and educated customer support team available to assist you when you need them.
You can reach the team via multiple channels, including phone and online tickets, so that we can help you resolve any issues as quickly as possible.

Help Available 24/7

We have a fully documented knowledge base that our users can access at any time.

  • Step-by-step walkthroughs for every feature

  • Written tutorials

  • In depth video guides

Integrate with your Existing Workflow

Stratum will seamlessly integrate with many other services you may already be using, such as accounts and telemetry. With our integrations, we will slot in seamlessly with the work you're already familiar with.
Learn more about our integration options by getting in touch or with information on our website here

Let's Talk

Every business owner suffers their own unique challenges. We'd love to hear your side of the story to tailor-fit solutions to the problems you face.
Click the link below and tell us what you'd like to see.

Get in contact with our sales team and organize a demo to see how Stratum can streamline your processes.

Phone / Whatsapp: 086 1687051Email: [email protected]
Or enter your email below and we'll get back to you.

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